Keyseurope.eu  is your trusted reseller of original software licenses at the best price.

We are a trained staff, with experience gained in the IT sector since 2023. We have made thousands of customers satisfied, providing original and guaranteed software as well as free technical support, when requested, installing and activating our products.

This website collects a lot of information about you when you use it.

This information is used for several reasons, such as: Sell ​​products: To process your orders and manage payments. Improve the site: To understand how you use the site and personalize your experience. For example, to show you advertisements more relevant to your interests. Communicate with you: To send you newsletters, special offers or answer your questions. Manage your information: To create your account and manage your personal data. Types of information collected: Basic information: Name, surname, email, address, telephone number. Information on the use of the site: Pages visited, products viewed, clicks on links.

Device information: Device type, operating system, browser. Payment Information: Credit card information or other payment methods. What is this information for: Marketing: To send you personalized offers and promotions. Analytics: To understand how users use the site and improve the user experience. Customer Support: To answer your questions and resolve any issues. How to protect your data: Read the privacy policy: To get a complete view of how your data is collected and used. Manage your preferences: Many tools allow you to control what information is collected and how it is used. Use cookie blocking tools: To limit tracking of your online behavior. Essentially, this website collects a wide range of information about you to provide you with a personalized experience and improve its services. It is important that you are aware of what information is collected and how it is used.

Legal Basis for Used Software Trade in the EU

Key Points:

• EU Law:
  • The EU has a uniform law on copyright that establishes the principle of exhaustion of rights. This means that once a software producer sells a copy of their software, they lose the right to control further distribution of that specific copy.
  • This principle applies to both physical copies (e.g., CDs, DVDs) and digital downloads.
  • The resale of used software licenses, including online transfers, is generally permitted within the EU.
  • Second-hand buyers have the right to updates and patches, as long as these are necessary for the software to function.
• International Law:
  • The WIPO Copyright Treaty provides an international framework for copyright protection, including computer programs.
  • It also addresses the principle of exhaustion of rights, but with some limitations and exceptions.

In essence, the EU legal framework allows for the legitimate trade of used software licenses, ensuring a fair balance between the rights of software producers and consumers.

Refund and Return Policy

Please note that digital licenses can only be refunded in case of failure. We cannot refund an already activated license. To obtain a refund, please contact us via email at info@keyseurope.eu.com within 30 days of purchase. You must provide us with your order number and license key.

If you report a defective product, we will diagnose the fault and provide troubleshooting steps within 24 hours. If we are unable to resolve the fault, we will provide you with a replacement product or a full refund. Our promise is that if you contact us for assistance, and we are unable to resolve a technical issue, we will provide you with a full refund. Refund processing takes 5-10 business days.  

Please note that all licenses sold by Keyseurope.eu are valid for a single PC and cannot be transferred to another PC.

Software compatibility is entirely the customer's responsibility, as we are the sellers of the licenses; all software is provided by Microsoft and is copyrighted, therefore no refunds will be made for software compatibility.

Defective key codes will be replaced or refunded according to the customer's choice. Defective codes can only be demonstrated by us with a Microsoft PID Checker output.

Keyseurope is not responsible for any local computer problems that may prevent the normal operation of any software.

All products sold by Keyseurope.eu include a 1-year warranty for reinstallation and PC reset cases and free chat/email support.

To deliver the goods immediately, as we do, we need your explicit consent, so as not to hold the goods for the 30-day cooling-off period. Please note that the consumer will lose the right to withdraw from the contract after providing express consent to start the provision of the digital content. That said, be assured that this is a legal requirement and that our only concern is your satisfaction; therefore, we will support every order without imposing cancellation due to this point.

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